![]() ![]() When allowed to grow, these vines damage equipment, cause power outages, and delay repairs. Planting climbing vines at the base of power poles is prohibited. Unfortunately, the tree trimming program is one which will have to be repeated constantly to reduce the number of tree-related problems. The City has invested a great deal of money in this project and the return on investment is evident by the reduced number of service interruptions. If you are aware of any trees that are growing into power lines, please contact our office at 80 and we will come and take a look at it. An answering service will take your information and relay it to the crew. Our emergency and after hours power outage number is 80. Also, if you are planning any excavation, call Bluestakes at 811 before you dig. Please take a moment to familiarize yourself and the young children in your household with the dangers of overhead power lines. Good weather seems to bring about a lot of outdoor activity yard cleaning, tree pruning, home improvements and recreation. If you have a project that may involve Kaysville City Power, please contact us in advance to be assured we have the proper material and equipment available when needed and are able to schedule time to work on your project. Planned and scheduled Power Outages may be needed to support system growth and upgrades, to increase system capacity and increase efficiency, to complete major projects in the community, and provide new construction, connecting new customers to the power system.īruce Rigby, Resource Manager, may be reached at 801.546.1235, during office hours. To be added to the database (Medical List), residents must provide their name, address, phone number, and Doctor approval prior to the scheduled outage. During unplanned outages residents will not be notified and will need to provide for their personal power needs. Residents with medical needs will need to be prepared for power outages. The Power Department has a medical list that will be used to notify residents that are affected in the area of a planned outage. Please take the necessary steps to be prepared for outages, planned and unplanned outages. Planned Outages - Oxygen/Life-Saving Equipment Once our crews arrive on the scene, they refine the estimated restoration time based on the damage and estimated time to repair.Ĭheck the website and city FB page for continued updates. The initial estimated restoration time is approximately two hours (or less) from the time the outage occurred. The estimate is based on average restoration times in the area and our overall system. When outages occur, crews work 24/7 to restore power as quickly as possible. The Power Department strives to provide expedient and efficient response to restore power in the event of an outage. The answering service will contact the on-call supervisor/crew. Fees apply for debit and credit card payments.Power Rates are found in the Consolidated Fee Schedule. Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.ĭata charges may apply for notifications. ![]() Log in with your existing Rocky Mountain Power user ID and password, or quickly and easily create an account to access secure services through the app.Easily swipe between multiple electric accounts to pay bills and get outage details for each.Receive payment confirmations and bill-ready alerts on your device.Pay your bill quickly with your debit card, credit card or through your checking or savings account.Receive outage restoration alerts on your device to stay informed during a storm or service interruption.Get the latest outage details including estimated restoration time, crew status and cause of the outage.Report an outage or check the status of a previously reported outage for your home or business.Outage alerts keep you in the know during storms. Bill-ready and payment alerts help you stay up-to-date with your account. With this free app from Rocky Mountain Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. ![]()
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